Contact information

<p>Neck Nest<br>
1 Chaddesley Terrace<br>
Swansea<br>
SA1 6HB<br>
United Kingdom</p>

<p>Email: <a href="mailto:support@necknest.us">support@necknest.us</a></p>

<p>We answer emails Monday to Friday, usually within one business day. A person replies, not a bot.</p>

<p>For order problems, please include your order number. For damaged items, include a photograph of the item and the packaging, which lets us resolve it in one reply instead of three.</p>

<p>We do not currently offer phone support. Email reaches us faster and leaves both of us a written record.</p>